Frequently Asked Questions
Everything you need to know about enhancing your home with Lepro.
What is the standard shipping timeframe for Lepro orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on home lighting and decor products?
Yes, all Lepro products come with a standard 12-month warranty covering manufacturing defects to ensure your home stays bright and functional.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.
Are Lepro smart home products compatible with voice assistants?
Absolutely. Our smart home range is fully compatible with popular voice assistants including Amazon Alexa and Google Assistant for seamless hands-free control.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.