Returns & Exchanges
At Lepro, we want you to be completely satisfied with your home lighting and smart decor. If your purchase doesn't perfectly illuminate your space, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your Lepro account or visit our online returns portal with your order number and email address to start the process.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all power adapters, remote controls, and instruction manuals are included.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing